December 19, 2013 – Coventry Connections today announces the launch of its Blueline Taxi passenger booking application based upon the TaxiHail solution available from the Mobile Knowledge group of companies. The Blueline App is now available on the App Store and Google Play for passengers seeking a convenient and flexible way to book a ride in the City of Ottawa.

In addition to Smartphone booking, TaxiHail facilitates web based reservations for Blueline as well.

Coventry Connections owns and operates fleets across Ontario. Brands include Blueline, Capital, Central, DJ’s and most recently West-Way Taxi. Each of these fleets supports its own unique market segment, and Coventry is committed to delivering the utmost in passenger service and convenience for all. Coventry has already launched the smart phone applications for eight municipal fleets operating under the brand name of Central Taxis in the Niagara Region, and for Central Taxi Belleville operations.  The company will be rolling out to its other branded fleets in the coming weeks.

Coventry Connections Taxi Apps


Mr. Hanif Patni, Chief Executive Officer and founder of Coventry Connections shared his thoughts, “The world has changed dramatically since I first began working in the transportation industry. We have never before seen the rate of technology adoption and innovation that we are experiencing today. Our goal at Coventry is to keep pace with these developments, and outdistance our competition by delivering an unparalleled user experience for our passengers. Mobile Knowledge has been a long standing partner to Coventry Connections, and we are very excited at the opportunities that their TaxiHail solution is providing to our members, drivers and valued passengers.”

TaxiHail Inc. President, Kevin French, expressed his mutual appreciation, “Coventry Connections is one of the most diversified yet integrated service providers that we have the privilege to work with. Together we have extended the boundaries of dispatch technology as we collectively strive to deliver best-in-class products and services. Mr. Patni and Coventry Chief Operating Officer, Marc-André Way, have both been marquis clients to Mobile Knowledge and more recently TaxiHail, and we are grateful for their continued partnership and patronage through this exciting technology revolution.”

Recent developments with regard to disruptive technologies and business models have created widespread discussion as to what it means to be a dispatch company. Coventry has no illusions about what it takes, and works tirelessly to balance the needs of its members, drivers and the riding public within the scope of City regulations every day.

Since its initial launch less than 12 months ago, TaxiHail now serves 65 fleets and greater than 10,000 vehicles across North America and the United Kingdom. Growing by more than 15,000 users and 45,000 bookings per month, TaxiHail is the largest white labeled passenger booking application in the world. Features including in-app payment (via credit card on file), push notifications, and the option to show available vehicles on the map, are only the latest to be released. TaxiHail also offers a comprehensive suite of administrative capabilities to tailor the application to the needs of individual fleets and markets.

To learn more about TaxiHail and how it can help you to meet the evolving needs and expectations of your market, please contact

About the Mobile Knowledge Group of Companies

With headquarters in Ottawa, Canada, Mobile Knowledge Systems Inc. and TaxiHail Inc. have been leading innovators in the evolution of dispatch technology for over 35 years. With more than 70 people, and installations spanning the globe, we have deployed more than 200 systems and equipped more than 50,000 vehicles within the For-Hire industry. Our solutions include the software to optimize your dispatch and back office functions, technologies to maximize driver revenue, and systems to deliver additional value to your passengers and account clients. Our customers include many of the largest and most successful taxi and private-hire operators in their respective markets and we work tirelessly to respond to your evolving requirements and dynamic growth.

About Coventry Connections

Coventry is one of the largest operators of taxis in Canada.  Our company also manages a large portfolio of accessible taxicabs, airport transportation cars, executive black cars, limousines, shuttle buses and tow-trucks. The general public makes use of many well established locally known branded services in various cities within Ontario, but that entire collection of taxi fleets and associated services is efficiently operated by Coventry with use of superb logistics technology operated out of one call centre.  We have well established systems for efficient customer service and dispatching processes that are uncompromised for our drivers who rely on fairness of work distribution.  The company is known for its high standards of service, and efficient support infrastructure needed for moving people safely. To learn more about Coventry Connections, please visit us on the web at